Signing took too long to complete

Hi Guys,

I tried to sign an unlisted addon , but for a few months I encounter the next error “Signing took too long to complete”.It Is strange because everything went fine until April, and my code was not changed. I saw this issue on a few github repositories but no one has an answer.

What i tried until now:

  1. To sign with different version of web-ext (3, 4, 5, 6)
  2. To sign with ‘sign-addon’ package. (
  3. To create a new addon with the same code base and another id.

Unfortunately no solution worked for me.

Another strange thing is that the addon is uploaded but remains in “Awaiting Review”. I have an addon that is in “Awaiting Review” for more than a month.


Error: Signing took too long to complete; last status: {"guid":"","active":false,"automated_signing":true,"url":"","files":[{"download_url":"","hash":"sha256:5f9824f2a0f7b0dc595ba47313b61801426ac3bf101fb1baa4e530dccacf1a37","signed":false}],"passed_review":false,"pk":"d79e8409195942ec9e172d2a39979eac","processed":true,"reviewed":false,"valid"...
at Timeout._onTimeout (/Users/xxx/Work/prj/node_modules/web-ext/node_modules/sign-addon/dist/webpack:/src/amo-client.js:312:11)
at listOnTimeout (node:internal/timers:557:17)
at processTimers (node:internal/timers:500:7)

Any ideas ?

Hi @marian, what’s the ID of your extension? We can investigate.

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