Suddenly every single addon is disabled

Add-ons Add-on Support
#21

Hi cloudi, Firefox 67 introduces a new default-release profile and incomplete migration is creating problems for some users. They need to manually switch back to their older profile using the about:profiles page. Please check whether you can do that, using the “Set as default profile” button and definitely do not use the Remove button there.

For more assistance with Firefox 67 issues, please try Mozilla Support: https://support.mozilla.org/

Regrettably, it has a separate sign-on system, so yet another login!

#22

Hi

Thanks for the response. I give up as I do not understand your response. The link you give is for the support page I have already seen, and I can not find any articles in search that addresses my problem, nor can I find the add on so I give up . I will just assume the "Video Down-loader" and " Adware" extensions are not supported any more. You do not need to respond unless you wish you provide link to a article that explains how to get the extensions back or tells me that the old add on are no longer supported otherwise referring me to the generic support page is not helping me. (been there done that) I guess I am just to stupid. Thanks for trying to help.

#23

Hi

Thanks for the reply. I got the phone number by doing a search for a support phone number. Of course looking for Firefox, makes looking for a phone number with in the Firefox program next to impossible, so I give up. The link looked official but of course I am sure it could be spoofed and I guess google can not be trusted anymore.

#24

Hi cloudi, my suggestion is to ask your question on Mozilla Support rather than using this forum.

https://support.mozilla.org/questions/new

Since you need custom assistance, scroll down past article suggestions provided during the new question submission process to continue with the form. Toward the end you’ll be asked to register on the site.

Mozilla does not provide phone support, so you are correct that an official phone support number is impossible to find.

#25

I used to have this problem with Firefox…it was fixed…but now I have the same one with Comodo Ice Dragon! Is there goin’ to be a fix for it as well?

#26

That’s something you’d have to ask the people that maintain Comodo Ice Dragon, which is probably Comodo.

#27

Since it uses only mozilla addons they throw the ball on this court…mozilla bug they said…

#28

Well, Mozilla patched their own product, so Comodo should follow the patches that Mozilla applied (they are in the public source code for the Firefox releases that fixed it…)

#29

I’ll give it a try…thanks for your time :slightly_smiling_face:

#30

Try the manual import method for now: https://www.jeffersonscher.com/ffu/armagadd-on_2_0.html (under “Other Versions of Firefox”)