[Support] [Help] "The request was blocked for security reasons", Cannot Sync with my old account. Cannot login into my old account. Cannot create a new account

Firefox Development
#1

I just upgraded my PC. After the Fresh windows install, I decided to install Mozilla Firefox and Sync my bookmarks & settings etc. Mozilla asks me to enter my E-mail, I do and I get the message “The request was blocked for security reasons” I thought maybe I had typed the wrong E-mail or something, but its the correct E-mail.

After so much trying to log into my old account I decided what the heck I’ll create a new account. Entered a different / New E-mail and again I get the message “The request was blocked for security reasons”. WTF Mozilla!!!???

Both my E-mails are legit. I can easily log into both of the E-mails which are either used as Mozilla account or tried to create a new account with.

Also I have not gotten any E-mail on behalf of Mozilla to verify my login activity or Authorization code etc. Its not in Spam or Junk either.

Here are the screenshots.

#2

Did you get any fix up for this ? I am having same problem and not getting email too.

#3

Hi Pankajthekush,
Yeah, I logged a ticket with Mozilla and it got resolved.

Basically I had to connect with a different Internet connection. I used my cellular data connection and was able to successfully log into my account.

Here is the link to the resolved ticket: https://bugzilla.mozilla.org/show_bug.cgi?id=1604065

You will be able to find more information from there.

#4

I am facing the similar issue whenever I try to login my mozilla account I receive message “The request is block for security reasons”
Neither I log in to my account nor I am able to change my email . Plz help me