Why Mozilla doesn't take measures against developers that insult users?

A month ago I posted a review of add-on that has stopped working for me (AutocopySelection2Clipboard). I immediately got a reply of hate saying I was idiot. I reported that message and eventually it got deleted.

Now I noticed the developer insulted another user – https://addons.mozilla.org/en-US/firefox/addon/autocopyselection2clipboard/reviews/1761694/

Why Mozilla did not take any measures against that person? They continue insulting users.

Somehow, “Don’t be an a**hole” didn’t make it into the Developer Agreement: https://extensionworkshop.com/documentation/publish/firefox-add-on-distribution-agreement/

That’s not to say the Add-ons site can’t do anything about rude developers, but I don’t know how bad their behavior would need to get (what line needs to be crossed) before something serious happens.

For now, anyone who reads the reviews may get the sense that this isn’t the best choice for them…

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While we’re a bit backlogged on flagged comments, you’re correct that this is in violation of our code of conduct and we will be addressing it shortly. Apologies for the delay, and thank you for your patience.

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Thank you. My main concern was for this pattern of behavior not left unattended.

Well, I was wrong. The insults are still there – https://addons.mozilla.org/en-US/firefox/addon/autocopyselection2clipboard/reviews/1754896/