Can't update addons!

(Ann G.) #1

When I try to update my addons (Add Block Plus, Ghostry, Avast, Privacy Badger, Duck Duck Go), I get the following error message: “Download failed. Please check your connection.” However, my connection works fine for my email and everything else. What to I do?

(Martin Giger) #2

Your extensions are enabled? And you can access websites just fine?

(Ann G.) #3

I know very little about this, but at present it looks like Ghostry, Privacy Badger and Ad Block Plus are blocking things. I think DIsconnect was able to be updated, but I rejected them putting unlimited storage on my computer. Not sure if Avast Free is working. I can access websites fine, yes.

Ann D. Gracer, Ph.D.
Psychologist/Psychoanalyst
Fresh Meadows, NY

email: objectplay@juno.com

Founder, PsychNY

(Martin Giger) #4

That permission is harmless and in practice doesn’t really change the amount of data a Firefox extension can store. See also https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions#w_store-unlimited-amount-of-client-side-data

So you have the extensions installed?

(Ann G.) #5

These extensions were already installed and then for some reason, I think with an update of Firefox, it said they weren’t working. And they were NOT on my bar at top at that time. Somehow they now are. I don’t know why. Looks like Avast Free may also be working now. Confuses me. Looks normal now for some reason.

Ann D. Gracer, Ph.D.
Psychologist/Psychoanalyst
Fresh Meadows, NY

email: objectplay@juno.com

Founder, PsychNY

(Martin Giger) #6

Ah, that was an issue that recently occurred. You can find more details at https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/

Important note: Firefox did not update and extensions were disabled. Firefox updated to re-enable extensions.

(Ann G.) #7

Thanks. So I’m good now?

Ann D. Gracer, Ph.D.
Psychologist/Psychoanalyst
Fresh Meadows, NY

email: objectplay@juno.com

Founder, PsychNY

(Martin Giger) #8

You are most likely, yes.

(Ann G.) #9

Thanks.

Ann D. Gracer, Ph.D.
Psychologist/Psychoanalyst
Fresh Meadows, NY

email: objectplay@juno.com

Founder, PsychNY