No syncing

Lockbox is not syncing my passwords. To get them synced, I need to fully disconnect from Lockbox and reconnect again.

Sorry to hear. Are you sasying the first sync (after signing in) is the only sync that appears to happen for you?

How can you tell? Are you adding/editing logins elsewhere and not seeing those changes reflected in your Lockbox app?

Have you tried using the “pull to refresh” gesture on the main list view screen? That should force a sync to happen. If you do that are your changes reflected or still the same as they were before?

I’m sure we can get to the bottom of this…

Hello. You are correct, the only sync that happens for me is the first one after signing in.
I’m adding and/or editing my logins from Firefox on my PC, but when opening Lockbox on my iPhone or using the “pull to refresh” gesture, the logins are not updated.

As, I’ve mentionned, currently the only way to get my logings synced is to sign off from Lockbox and sign in again.

Same to me. The app not syncing after first time

Same for me. The app does not sync after first time.

Pull to refresh worked for me

Same issue here. Does it have something to do with Samsung phones specifically? On my S7 the behavior is exactly as described. I see a couple of logs that could be red herrings:

07-08 15:55:06.658 32487 32487 E libpersona: Couldn’t open the File - /data/system/users/0/personalist.xml - No such file or directory
07-08 15:55:07.110 3265 3265 E audit : type=1400 audit(1594234507.095:3523): avc: denied { read } for pid=32487 comm=“mozilla.lockbox” name=“version” dev=“proc” ino=4026534936 scontext=u:r:untrusted_app:s0:c512,c768 tcontext=u:object_r:proc:s0 tclass=file permissive=0 SEPF_SM-G930W8_8.0.0_0018 audit_filtered

Thanks, I guess that is the fix for now. Lockwise says “syncing” and it appears to complete but nothing changes. I uninstalled and reinstalled and my new logins showed up.