( SOLVED ! ) Impossible to LOGIN to my add-on manager!

stop_it_be · August 14, 2021, 10:35am

I CAN’T LOGIN ANYMORE !!!
everytime i TRY to LOGIN mozilla KEEP telling me to USE two authentification code but it’s not EVEN ACTIVATED !
i NEVER activates two steps auth !
SO i tried EVERYTHING, the “AUTHY DESKTOP” software for generating codes, generate CODES who are INVALID !!!

i’m STUCK and i NEED to access my add-on !
stop-it

i put here my screenshots i blured the key generated !
i’m on DESKTOP !!!
NOT ON SMARTPHONE !!!
WHY the login ask me two key auth and WHY it tell me to scan the QR CODE !!!

evilpie · August 14, 2021, 12:12pm

You have to setup/enable Two-step authentication on your Firefox Account to sign into addons.mozilla.org.

stop_it_be · August 14, 2021, 2:07pm

This STEP is giving INVALID KEYS !!
I CANT LOGIN !

Hai_Nguyen · August 14, 2021, 4:24pm

You need setup authertication on add0on manager

stop_it_be · August 14, 2021, 4:45pm

it’s stupid !
Authenticator does NOT WORK on Firefox version 91.0 (64-bit)

stop_it_be · August 14, 2021, 5:05pm

i can’t LOGIN !!!
FIREFOX TWO STEPS DOES NOT WORK

GENERATED CODES ARE INVALID !!!

mikoMK · August 14, 2021, 5:13pm

From your last screenshot it seems you pasted all the recovery codes. You should just enter one of them.

Michael

stop_it_be · August 14, 2021, 5:37pm

MY GOSH !!!

wt… correct i was adding all the codes at once because when you copy it, it copy all the codes !!

THANKS now it’s solved !

mikoMK · August 14, 2021, 5:42pm

Glad it helped

It copies everything, because you could then copy them into a text file, print them out and store them somewhere for an emergency.

Michael

stop_it_be · April 6, 2022, 3:17pm

I’m back in 2022, STUCK completely,
i CAN’T LOGIN to my own add-on developer account on mozilla !
i installed Twilio Authy i’m on DESKTOP, he is asking enter the code given by the website !

and Firefox is asking:

Enter recovery code Continue to Mozilla Support

Please enter a recovery code that was provided to you during setup.

i DON’T GET ANY EMAIL from Mozilla !!!

I need to access my add-on account to make a new update !