Add-On Removed and account Banned

Hi Mozilla Team,

I am writing to appeal the sudden ban of my developer account and the removal of my extension.

My extension (ID: 2936283, version 1.1) was previously approved and has been functioning without issues since last August 18, 2025. However, I recently discovered that the extension has been deleted and my developer account has been banned. I am currently receiving the error: {"detail": "You do not have permission to perform this action."} when attempting to log in.

I would like to clarify that this extension is intended strictly for my personal convenience and private use. I have never distributed it publicly, nor do I have any plans to make it available to the general public.

It is possible that the automated security system flagged my account or the extension by mistake, despite it being a private tool. Could you please investigate the reason for this flag and help me restore access to my account? I would like to ensure my account and extension are correctly configured for personal use within your policy.

Thank you for your assistance and I look forward to your reply.

Best regards,

Hi there, and apologies for the late reply. We had an incident that affected a number of users (including you), which we resolved. Can you please confirm that you have access to the platform and your add-on is enabled?

Thank yo,u and I am really sorry about that!