Add-on and developer account blocked without notification - requesting reason and appeal process

Add-ons
1

Hello AMO team,

My extension Header Editor Pro - Free (add-on ID: header-editor-pro@testacode.com) has been blocked and my developer account appears to be banned. I cannot sign in to addons.mozilla .org , and the public block page states the add-on was blocked “because its author has been banned”:

I did not receive any prior notification or warning email about this action, and I am not aware of which specific policy was violated. I would like to understand what happened so I can address it properly.

What the extension does:
A Manifest V3 HTTP header editor for web developers, using the declarativeNetRequest API for header modification. It stores all configuration locally via the storage API, collects no user data, makes no remote network requests, and ships a privacy policy. Source code is public:

What I am asking:

  1. Could someone point me to the specific policy violation or reviewer decision that led to the block and the account ban?
  2. What is the correct channel and process to formally appeal this decision?
  3. Is there an email I should contact directly (amo-admins@mozilla.org, or another address) with my account details?

I want to cooperate and fix whatever the issue is. Any guidance on the next steps would be appreciated.

Thank you,

I tried contacting amo-admins@mozilla. org and amo-editors@mozilla. org directly but both addresses bounced with “Address not found”. Could staff confirm the correct contact channel for this type of case?

2 Likes
2

the email is not amo-admins (at) mozilla (dot) org but amo-admins (at) mozilla (dot)com

3

Hi Rafel, thank you so much for the report, and apologies for that!
I am Christos, Sr. Developer Relations Engineer from the Mozilla Add-ons team. I just opened an incident report because apparently, a lot of users have been affected. Please allow me 24 hours to investigate and get back to you, as our team is scattered across different time zones.

4

My account also has been banned and we can not use our internal addons I wrote for my company. This ban is already costing us $$$ per hour. AddonID 2950938 and more.. Please fix this asap.