Add-On Removed without explanation

Add-ons Add-on Support
1

Hey there Mozilla team!

I have an extension, Marian The Librarian [ref:Addon#2935876] that has apparently been removed from the add-on directory. I only know this because a user reached out via a GitHub issue. This is the first I’ve heard of any problems.

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This is what users see in their browsers.

Checking my inbox, the last communication I received was on February 19 when the latest version was shipped.

Your Extension has been automatically screened and tentatively approved. It is now available at https://addons.mozilla.org/addon/marian-the-librarian/.

Your add-on can be subject to human review at any time. Reviewers may determine that it requires changes or should be removed. If that occurs, you will receive a separate notification with details and next steps.

Approved versions: 2.1.0

Comments: This version has been screened and approved for the public. Keep in mind that other reviewers may look into this version in the future and determine that it requires changes or should be taken down.

I’ve heard nothing since and therefore can’t say how long it’s been unavailable.

Trying to login to my Add-on dashboard, I do authenticate with Mozilla (which I’m also using to login to this forum) but receive this error:

{“detail”: “You do not have permission to perform this action.”}

Can anyone help diagnose and/or remedy the removal? If there are any concerns with the code or perhaps a missed permission, I’m of course happy to remediate. I just don’t know where to start.

Cheers,
Jacob T.

8 Likes
2

Dude! This literally just happened to me. I had a private personal extension that wasn’t even available to the public that I used and it was removed too and the extension page says my account has been banned…No email no nothing. If I try to login to the addons website I get the same “You do not have permission to perform this action.” json message.

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I wish you could use personal extensions without the need to have them uploaded and signed to the addons platform.

Edit: Addon ID was 8583684c-05aa-4c49-b807-2214602a9ace

3 Likes
3

The same has just happened to me- I wonder if there is some kind of purge occuring?

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4

I’m having the same problem. Can’t login to my account. Can’t see my extension. No warning. No information whatsoever.

Edit: here’s my extension: https://addons.mozilla.org/en-US/firefox/addon/digital-carrot/

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5

Hey chaps.

I’m adding to OP’s report to say that I, like many others, am in the exact same boat with the extension NihongoTube (https://addons.mozilla.org/en-US/firefox/addon/nihongotube/).

I appreciate the team is incredibly busy at this time but any insight and or advice on what actions are available at this time would be incredibly useful.

Like many others I am completely in the dark for what the cause for the ban + removal is. Was this part of some automatic screening based on keywords or similar?

2 Likes
6

Same i am so confused , no prior notice or mail
even though my extension were for personal use
Can’t even login to my account.

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7

Same here. Anyone found whom to contact for appeal? Support article says “appeal link is in the email” (that they never sent lol)

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8

Hi! same thing happend to us the extension was ChillTools, it got removed for no reason, we got no email regarding that ban :confused:

9

Same here. They banned my private extensions for some reason

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Dudeee, Same thing, My extension wasnt even made public, it was all private.
My account also got banned for some reason and i cant even log in

11

Same here, got a message in the browser that my extension was disabled “because it violates Mozilla policies”, eventually found out that my whole account has been banned (“This add-on has been blocked because its author has been banned.”)

Zero e-mail notification/warning about this. WTF is going on at Mozilla?