Everyday millions of Firefox users ask for help getting the most out of their favourite browser. Mozilla support is fully powered by heroic volunteers who share their love of Firefox by answering questions and helping everyone have a great Firefox experience. Now we need your help to bring that same fantastic support to mobile Firefox users in the Firefox Support Sprint!
WHAT’S THE FIREFOX SUPPORT SPRINT ALL ABOUT?
This Firefox Support sprint is all about mobile! Thousands of mobile Firefox users are asking for support in reviews on the Android Play Store, but right now no one is responding - there is an urgent need to address their questions! Luckily, we’ve been working on a new tool to make it easier than ever for all the amazing Mozillians out to share their love of Mozilla by supporting users who ask for help in the Google Playstore in their own native language (Sneak peek of the tool below!).
The new tool will make it simple and easy for everyone to bring their MozLove to Firefox users who need it most!
THIS LOOKS AWESOME! HOW DO I GET STARTED?
We’ll be rolling out the test of this new tool through a one week Firefox Support Sprint from June 2nd - June 9th. Mark your calendars!
You’ll be able to participate on your own, with friends or host an event (we’ll buy the pizza) or all three. For the whole week you’ll be able use the new tool and reach millions of users from the comfort of your couch!